Most of the members of the service team of KPI are old employees, with high loyalty to the company, the team is stable, and they have the excellent quality of hard-working and willing to accept challenges. In 2013, the seed sales team successfully completed the seed sales task assigned by the company, and solved the problems and crises encountered in sales.
According to the company's strategy, the ecological crab seedling sales team received a sales task of 45,000 jins of river crab ecological crab seedlings, with a target of 50,000 jins. Under the circumstance that various investments have risen, the price of river crab seedlings has not increased, and the huge sales expenses of the annual customer association, the gift voucher of 10 yuan per catty and the fare of the car have been cancelled. According to the sales policy, since receiving the task, the members of the seed sales team have been in the fields every day at dawn. They have worked hard for 3 months, and finally created an unprecedented company in history. The contract was signed at the end of March, and 50,000 catties were completed. sales tasks, and saved nearly 600,000 yuan in sales costs for the company compared with previous years. Xing Cheng single-handedly picked the sea cucumber seed for sales. In the case of the sluggish sea cucumber market, he made calls day and night, which broke the marketing of the mouth and completed the sales of the sea cucumber seed.
During the 2 months of the crab sales, the team members fought on the front line every day, providing customers with physical work such as picking up goods from the water, packing, and delivering, so that customers came happy and returned with satisfaction. The old employee Wang Jingfeng is over fifty years old and also suffers from diabetes. He has lived in the Delta for nearly 2 months. He insists on working on the production line every day. He wears panties to pick up the goods in the water every day.
During the pre-sale service for the ecological seedlings of river crabs, it is also the time when the production base is taking care of the seedlings at night. During the day, the pre-sale service is provided, and the base helps at night. Everyone has no complaints. Utilize 7 days to provide centralized water quality testing services for the contract farmers, and propose solutions to prepare for seedlings; and the service process also drives sales, with sales reaching 70,000 yuan, compared with 2012. Doubled year-on-year. At the same time, there has been a new expansion in the sales business. The sales of chemical fertilizers reached 146 tons, and the sales amounted to more than 400,000 yuan, which laid the foundation for 2013. It also shows that our sales potential in the crab industry is huge.
When the crab seedlings could not meet the customer's contract, the team members had to face the angry customers on the front line, overcame the unimaginable difficulties, and solved the crisis better through a lot of work. At the seedling sales site, the team members Wang Hui, Zhao Fuguo, and Wang Jingfeng were all carried by the farmers to vent their anger, but they only tried to guide them from the pre-sale, to the failure to fight back during the sales, and finally to the After-sales conflict adjustment. In this process, everyone experienced verbal abuse and mental torture to varying degrees, but everyone silently endured all of this, faced it with an inclusive mind, understood others with an empathy mentality, and Complete the task as the purpose, and work hard with the mood of the mission.
In October and November, the seedling service team participated in the sales of white eye stones in Clam Hill. During the sales process, everyone stayed at each wharf day and night, eating lunch boxes when they were hungry, and sometimes could not sleep for a few hours a day, but everyone. They are all very fighting spirits, cheering for the surprise brought by the clam resources.
Popular Science Huanong Service Department, a group of ordinary, amiable and lovely people, work diligently in their positions, and work hard for the company and their own development.